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Time & Place: TBA
Using: “ I statements”, more than confidence, first we practice - role-play and write statements in a journal or write a letter, eye contact, parallels to work and home life experiences, win-win scenarios and practice negotiating skills.
Passive —-------------------Over assertive (extreme) / find middle, respectful
Ex. how would you say it to a neighbor or friend or co-worker..
Neutral role- calm reactivity and base in logic. Go from reactive to interactive.
Address facts, ask for clarification and ask for help and understanding.
Don’t assume the answers, ask.

